How to Improve Human and Technology Interaction through Personalized Software and Hardware Solutions

Human and Technology

Technology and human lives have become intertwined with one another. Computers and technology, in general, have become a part of our lives as much as our own beating heart, and this is a fact which we cannot ignore. 

Technologies such as Siri, Alexa and Google Assistant have made private life so much easier and more compact, completely unaffected by region and culture. These technologies that have improved human-computer interaction to an enormous extent overlap in their application with their multi-functionality with the professional sector. Interaction is the most important factor when it comes to the betterment of business processes, sales and marketing.

In this article we will discuss interaction through the eye of a personalized software development and hardware solutions provider.

 

Personal Interaction

People can talk to devices, listen to them, and interact with them, which can create trust or, be more aptly put, a bond between the human and his machine. Your device knows all your choices and preferences and helps you keep your life up to date and up to your specifications. The ease and comfort that has been induced in our lives through improving human-technology interaction are tremendous, and it would not be fair if the scientists and researchers who made it all possible didn’t get their due credit. 

While we communicate with each other on a much more personal level through our devices in our private lives, we are also driven to interact with technology much more in a public context when it is physically accessible to us. Studies have shown that providing a hardware device with interactive software and touch function is 45% more likely to create a lasting impression of the brand within the clients memory who have interacted with the device.

Studies have shown that providing a hardware device with interactive software and touch function is 45% more likely to create a lasting impression of the brand within the clients memory who have interacted with the device.

 

Software is Revolutionising

As software-enabled devices, appliances, and systems have become more common, we not only rely on them in every area of our daily lives, but our interactions with them also have an impact on the quality of our lives. 

Furthermore, it has become evident that understanding how humans interact with machines is critical not only for usability but also for marketing and business development: The evolution of media interfaces is similarly driven by HCI research, often with the help of tools like eye tracking and facial coding. HCI insights inform our understanding of cognitive processes, which enables more intuitive interfaces that reduce mental strain and increase user satisfaction. This research has also led to an increased understanding of the human attention span and how environmental design should be optimized for consumer attention. As media engagements become more complex, these insights are essential in order to make users feel like they are experiencing the product in a more meaningful way.

 

Human-Computer Interaction

HCI (Human-Computer Interaction) refers to the general improvement of “functionality, usability, understandability, and dependability, as well as the growing relevance of UX in the user experience of an application.” User experience design, user interface design, and user-centred design are related to HCI. HCI stands at the crossroads of “computer science, human factors engineering, cognitive science, and psychology” and is critical to researching all types of information technology design. 

A flourishing human-computer interaction cannot be achieved if the developer neglects the four factors listed above. In layman’s terms, cognitive science is the multidisciplinary scientific study of the mind and intellect. Philosophy, computer science, psychology, linguistics, neuroscience, artificial intelligence (AI), and anthropology’s theories and methodologies come under one big, giant cognitive science umbrella.

source: renderhub

Jibo, the famous social robot, can be a revolutionary technological development. It exhibited social norms and was a crowd favourite. Despite it being labeled dead in 2019, it wouldn’t be very far from the truth if we say that its existence was far from being in vain. Sure, the world wasn’t ready for an expensive social robot a few years ago, but that doesn’t negate the experience’s worth — notably, the need to acquire smart home goods with more humanlike characteristics.

 

People Aspirations

According to a recent study by MIT researchers, people are more inclined to interact with a smart device if it exhibits more humanlike characteristics. According to the study, family members believe a gadget is more competent and emotionally engaging if it can display social signs, such as shifting its eyes to a speaking person.  

Furthermore, their research found that branding, mainly whether the device is linked with the manufacturer’s name, substantially impacts how family members perceive and engage with different voice-user interfaces. 

The researchers discovered that when a gadget had a greater level of social embodiment, such as “the capacity to offer verbal and nonverbal social cues” through motion or emotion, family members communicated with one another more frequently while using the device as a group. These findings will aid UI and UX designers to create more interesting software interfaces that are more likely to be used by family members in the home while also boosting the devices’ transparency. 

The researchers also discuss ethical issues due to specific personality and embodiment designs. These gadgets are modern technology making their way into the house and are still exploring. This research’s human-centered insights apply to designing a wide range of personalized AI devices, from smart speakers to intelligent agents to personal robots.

This research is exciting. The research developed from a previous study that looked into how users used speech interfaces at home. Users were introduced to three gadgets at the outset of the trial before taking one home for a month. According to the study, people spent more time interacting with a Jibo social robot than with Amazon Alexa and Google Home smart speakers. 

They were perplexed as to why individuals spent more time with the social robot. They finally concluded that the Jibo robot offered better human-technology interaction. This can go very far in confirming that the better the HCI is, the more successful the technology.

 

Improved Human-Technology Interaction

Human needs and goals have evolved at an extremely rapid speed. To put into perspective, the mouse and keyboard were the primary means of interacting with computer devices fifteen years ago, and the levels of usability known to humanity now were almost non-existent. Welcome to the 21st century, where the interaction between software systems and user can now be done in various ways. 

 

Personalized solutions

The melting point in personalized solutions, which function through a personalised approach in regards of the business processes, are embedded systems.

Business are increasingly looking for personalized solutions to solve their problems. This is where embedded solutions come in handy. They are customized and can be used to solve a specific problem or need. Hardware and software play a crucial role in the development of these personalized solutions.

Embedded systems are a type of technology that is not easily visible to the end user. They are typically found in our daily lives, such as in our cars, smartphones and other electronic devices.

These embedded systems take many shapes and sizes. For example, some may be a microchip or small circuit board that is used inside an electronic device. Others may be larger and more complex, such as when they are used for digital access systems or multi devices management systems.

 

Kiosk Systems and Touchscreens

Kiosk system allows the consumer to execute tasks on themselves or to provide more interactive protocols. They can be used for various purposes like customer satisfaction increase, automation of processes, queue management and more. The installation of one or several of them connected through a custom software, developed for the business on purpose can provide exceptional value to every company. That is because they give companies a human face and provide for consumers a hassle-free and relatively simple experience.

Touchscreens may be space-saving wall established or countertops; however, they also can be large freestanding units. These touchscreens can serve many needs, for example, automatic client interplay and price tag printing to update staffed reception or retail counters. A contact display permits interactivity through a specialized virtual show that responds to strain or placement of positive varieties of gadgets at the display, along with a finger or a stylus. 

Touch display kiosks can offer the capability to quit customers that traditional, static, or non-touchscreen kiosks cannot, as they permit more interactivity. Touch display kiosks can show information, entertainment, crucial communications, dispense tickets, and take each coin and digital payments. Additionally, those kiosks are typically WiFi-enabled, considering far-off guide and software program updates, making them less challenging to maintain. Maybe custom-designed for their meant use and feature as necessary.

To develop a simple UI design for an application, one or more human senses (such as touch, sight, and sound) are being extensively used. Touch screen keypads, voice-activated sensors, and shutting off lights, just through blinking (yes, it is possible) are just some of the examples that have brought us ease, and all of this was possible, again to reiterate, by improving human-technology interaction.

Looking for a customized solution for your Business?

We offer customized solutions with hardware and software to improve business processes. From designing and manufacturing to installation, integration and maintenance, we can help you with all aspects of your project.

Contact us today for a free quote.